Telemedicine Service
At Trust Aid Care, we bring quality healthcare to your fingertips through our Telemedicine Service—a secure, convenient, and professional platform that connects you with licensed doctors and BDS dental surgeons via phone or video call. Whether you need medical advice for a fever or dental guidance for a toothache, we are just a call away.
Our telemedicine service is available 24/7, ensuring that you and your family never have to wait in long queues, face traffic, or risk exposure to infections at clinics and hospitals.
What is Telemedicine?
Telemedicine is the remote delivery of healthcare services using telecommunications technology. Through a simple phone call or video consultation, patients can receive:
· Medical diagnosis and treatment advice
· Prescriptions and medicine guidance
· Dental consultation (teledentistry)
· Follow-up care
· Referrals for in-person or home visits when needed
At Trust Aid Care, our telemedicine service covers both general medicine and dental care, making it a complete virtual healthcare solution for families in Dhaka and beyond.
Why Choose Our Telemedicine Service?
1. Convenience
Consult a doctor or dentist from your home, office, or anywhere with a phone or internet connection.
2. 24/7 Availability
Day or night, weekend or holiday—we are always available to assist you.
3. Time & Cost Saving
No travel, no waiting rooms. Consultations take only 10–15 minutes and cost much less than in-person visits.
4. Reduced Infection Risk
Ideal for elderly patients, immunocompromised individuals, or those with contagious illnesses.
5. Access to Specialists
We connect you with experienced general physicians, pediatricians, and BDS dental surgeons across Bangladesh.
6. Integrated Services
After consultation, we can arrange home medicine delivery or in-home dental visits if physical care is needed.
Our Telemedicine Services
1. General Medical Consultation
Our licensed doctors can help with:
· Fever, cold, cough, sore throat
· Headache, body ache, fatigue
· Diarrhea, vomiting, indigestion, acidity
· Skin rashes, allergies
· Urinary tract infections
· Chronic disease management (diabetes, hypertension, asthma, thyroid)
· Post-operative follow-up
· Prescription refills
2. Teledentistry (Dental Telemedicine)
You can now consult a BDS doctor remotely for dental concerns, including:
· Toothache – Initial assessment and pain management advice
· Gum problems – Swelling, bleeding, or receding gums
· Tooth sensitivity – Causes and temporary relief
· Dental infections – Abscess or facial swelling assessment
· Wisdom tooth issues – Pain and swelling evaluation
· Post-dental procedure follow-up – After extraction, filling, or root canal
· Denture or bridge problems – Discomfort or fit issues
Based on the teledentistry consultation, our dentist will:
· Provide home care advice and temporary relief measures
· Prescribe painkillers or antibiotics if needed
· Recommend an in-home dental visit (for non-OT cases) or refer to a dental clinic (for major procedures)
3. Pediatric Teleconsultation
Parents can consult pediatricians for:
· Newborn feeding and growth concerns
· Childhood fevers, coughs, infections
· Vaccination advice
· Developmental milestones
· Teething problems in infants and toddlers
4. Mental Health Support
Our network includes psychologists and counselors for:
· Anxiety, depression, and stress
· Sleep disorders
· Postpartum mental health
· Elderly loneliness and emotional support
5. Prescription & Follow-Up
After consultation, we:
· Send an electronic prescription via WhatsApp or email
· Arrange 24/7 home medicine delivery if medicines are needed
· Schedule follow-up consultations as required
